If hackers target your business, you may experience severe financial trouble. In addition to the costs to help customers and potential legal fees, a cyber attack may mean that your reputation goes down the drain. Regardless of if the hack is your fault, customers may blame you. You may find relief through cyber insurance.
Help Your Customers and Employees
If the hackers steal information about your customers or employees, be sure to put their interests first. A cyber liability policy can help cover costs like credit monitoring for affected customers and employees. Offering such a service can be the first step to restoring confidence in your business.
Hire a Public Relations Firm
Often, some free credit monitoring is not enough to win your customers back. That’s why cyber insurance can cover the fees to hire a public relations company. These trained professionals can help you design and execute a plan to rebuild your reputation. It’s essential to hire a firm that has direct experience with crisis management.
Defend Your in Court
If hackers attack your business, it’s not just the court of public opinion that counts. Cyber insurance can pay for potential legal fees your company may incur after a data breach. For example, you can hire talented attorneys to defend you to a jury and judge. If the court finds that you were not liable, so might the public.